The authentic welcome
This series of exclusive articles brings you a unique vision of what is the authentic welcome. As the result of a global research that I have undertaken, meeting visionary experts in the sector since 2016. It brings a deep knowledge of what really plays out, because hospitality is at the heart of human relations and life.
This content is only accessible to members of the site. If you are registered, please log in by clicking on the “Members Area” button.
The essence of welcome
This question is essential. Especially in our digitized world, which have become totally devoid of authentic welcome. To find the essence of the welcome, you must go back to the origins, to the…
What is welcoming?
Everyone agrees that welcoming is fundamental in any customer relationship. And yet there is a lot of confusion about what the word means and what it actually contains. This article highlights some…
A psycho-sociological approach to the welcome
There are humanist theories of welcome, and specialists have studied this concept throughout their lives, providing critical insight into what is at play in human relations. The welcome here is…