MASTERCLASS

Treat yourself to these exceptional master classes, with all the ideas to learn how to develop a real welcome, discover the secrets of authenticity, and give back their place to the hypersensitive, who are the creative force of your company

Best-off

The authentic luxury

A complete masterclass to discover the essence of hospitality, its close connection with hospitality, and the know-how that allows us to co-create in all things, a memorable experience

New – Available soon

Authenticty according to creators

What is authenticity? How do you find it? And if the creators were the first witnesses to this alchemy that reveals the truth, the goodness and the beauty of the world…

Soon

Multipotentials, the creative force

Who are they? What are their strengths? What if these atypical profiles were pure wealth for the company?

« The only, the real, the unique journey, is to change your gaze » Marcel Proust

MASTERCLASS #1

Public concerned

Hospitality professionals, managers and students (business schools, luxury hotels), destination tourism managers, and any company or person wishing to improve its customer reception and human relations

Duration of training and organizational arrangements

Dates on request

Masterclass of 2.5 hours in half-day, or in multi-actor module

THE AUTHENTIC LUXURY

Do you want to improve and personalize your welcome, retain your employees and create a unique experience for your customers? Or can we understand the essence of hospitality, the foundation of all human relationships? This exclusive Masterclass will give you all the keys to build a warm and vibrant moment, develop a sincere approach, and put your skills and know-how into action every day. Drawing on a rich experience and global meetings with experts and luxury creators, this conference will set you apart from the competition, allowing you to create a memorable welcome everywhere that combines with our digitalized world.

This Masterclass explores all the issues of authentic hotels, and its close links with the hotel industry; it also reveals the essence and conditions of effective deployment; as well as the concrete impacts of authenticity on the customer experience, new practices and management of the company.

Educational objectives

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Bring a new vision of this art to managers and reception employees, to give back meaning to their profession and their action, in a digitalized world

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Meeting the training needs of schools, communities and businesses by developing the capacities of their staff or future professionals

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Meeting the training needs of schools, communities and businesses by developing the capacities of their staff or future professionals

Inscriptions

carine@le-luxe-authentique.com  ⁄ +33 (0)6 23 87 35 35

E-mail

carine@le-luxe-authentique.com

telephone

+33 (0)6 23 87 35 35

Mobile anywhere in France, and internationally

Contact Form

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Customers Reviews

“I am committed to making my future receptionists feel like other-minded, generous, customer-focused professionals, and I know that your speech will reflect that.”
Sarah Michaillat

Hospitality Trainer – Educational Coordinator

GRETA METEHOR Paris

An exciting theme. Congratulations on this return to the essence of the hospitality of the heart.
Jean-Luc FRUSETTA
Deputy Managing Director

FERRIERES, Hospitality & Luxury Management School